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Service-in-a-Box
Patient Support Program (PSP) — Ideal for pharmaceutical companies seeking to improve patient experience and adherence through customized education and support initiatives.
Deliverables
1. Customized Business Plan for the PSP (Strategy, Development, Implementation, KPIs)
2. Educational and Communication Materials Kit (Brochures, Infographics, Video, Patient Guides)
3. Operational Manuals (Call Center Guides, Scripts, Process Flowcharts)
4. Tracking Tools
5. Training Plan – Slides + Training Sessions (Nurses, Call Center)
6. Multichannel Templates (Call scripts, emails, WhatsApp, reminders)
7. Regulatory and Legal Documentation (optional)

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